ATTRITION cannot be completely avoided. Still, all companies must try to contain it. Because attrition costs.
Recruitment of
experienced resources is necessary as companies grow. Infosys brought in Vishal Sikka. RBI brought in Rajan. When experienced resources accept a new job,
they obviously would leave their current employer. Since recruitment of experienced resources cannot be avoided, ATTRITION also cannot be avoided.
Resources plan to quit
a job for myriad reasons. An informal
EXIT interview/conversation with the leaving employees will provide invaluable information
to understand the reasons. Steps must
be taken to mitigate avoidable attrition. This is easily said than done.
Whatever be the reason,
when an employee eventually decides to quit, make his exit as smooth as he was
welcomed when he joined. Such employees will always speak good about
the company; an unknown
evangelist for life.
If possible, have a
system to selectively keep in touch with some ex-employees in whichever manner
that is practical for a company.
By the way, never frustrate
an employee who wants to quit. Such
employees will vent out their frustration among the other colleagues and
friends while in office. He will speak ill even after leaving the company. That will result in avoidable rumours and
unhealthy conversation among other employees.
Management must consciously pre-empt
such situations. Because, attrition cannot be completely avoided.
Jaikishan. (1st Jan 2017)
