Friday, October 3, 2014

Soft Skills: Listening



(Source: From an audio-visual on this topic found on YouTube.  Noted for my consumption and also to share with my friends.)


a.  Listen Optimistically and with a genuine interest.

b.  Look for Ideas.  Do not focus on the words and sentences in a conversation or speech.

c.  Listen Longer.  Allow the speaker to finish.  Only then, we will get the gist of the conversation or communication.

d.  Listen with an Open Mind.  Do not let emotion(s) to distract us.

e.  Judge the Content.   Not the delivery.  Not everyone is good at speaking but they will have substance that would be of interest to us.

f.  Listen Opportunistically with a   what's-in-it-for-me   approach.


3rd Oct 2014

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